Invoking Principles of Groupware to Develop and Evaluate Present and Future Human-Agent Teams
This paper develops a theoretical framework that details the possible interactions in human-agent teams, emphasizing interactions through groupware, which is based on literature regarding groupware and human-agent teamwork. As artificial intelligence changes and advances, the interaction in human-agent teams will also advance, meaning interaction frameworks and groupware must adapt to these changes. The paper provides examples and a discussion of the frameworks ability to adapt based on advancements in relevant research areas like natural language processing and artificial general intelligence. The results are a framework that detail human-agent interaction throughout the coming years, which can be used to guide groupware development.